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Athay AUTO STUDIO
Friday, April 3, 2026

Morning Follow-Up Brief

11 leads in your pipeline, 3 new from yesterday. Fareed is your #1 action — no post-call text was sent and his headliner stains are fresh (urgency fades daily). Desiree and Eddie both quoted yesterday, waiting on responses.

Saturday is a double-header: K. Babineaux at 7 AM ($389 Showroom, F-250 in Katy) and Jaedon at 2 PM ($389 Showroom, Toyota Camry). Jaedon needs a pre-service text tonight or tomorrow morning.

Dr. Gilliam is at 21 days since his Rolls Royce detail — time to follow through on the recurring package pitch. Roya and Colette are both 12+ days cold. One more light touch each, then move on.

Pipeline Pulse

Friday, April 3
New: 3 (Desiree, Eddie, Fareed) • Recent: 4 • Aging: 4
Open Leads
0
3 new from yesterday
K. Babineaux: $389 Sat 7 AM • Jaedon: $389 Sat 2 PM
Booked This Week
$0
2 jobs Saturday
Fareed post-call text • Desiree/Eddie follow-up • Jaedon pre-service
Actions Today
0
1 urgent, 3 standard
Dr. Gilliam — Rolls Royce, Enthusiast, $738 total
Hot List
0
21 days since service
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Pipeline Hygiene

Auto-cleanup report

Pipeline is clean

No leads moved today. Patricia, Colette, and Heather are aging but protected by safety rails (scheduled callbacks in notes). They’ll clear naturally if no engagement.

Today's Focus

Coaching carry-forward
Your One Focus Today

Dates With Every Price — Build on Yesterday

Yesterday you included dates with Desiree’s downsell for the first time. That’s real progress. Today, move the dates EARLIER — put them in the first pricing message, not just the downsell.

Apply it today: If Desiree, Eddie, or Fareed re-engage and need a new pricing message, end it with: “I have Friday and Saturday open — which works better?” For new leads today, dates go in the FIRST recommendation, not after the objection.

Saturday Booked

2 jobs locked in

K. Babineaux — 7:00 AM

$389 Showroom — F-250 in Katy (77449). Pre-service weather text already sent, time moved from 9 AM to 7 AM.

Jaedon — 2:00 PM

$389 Showroom — 2007 Toyota Camry (sat 3 years, dog hair, debris). Send pre-service text tonight or Saturday morning. Set expectations: pet hair extraction is detailed work, 3–3.5 hours, 70–85% removal on older vehicle.

Priority Follow-Ups

11 leads ranked by priority

#1 · Fareed +1 (832) 451-3733

Urgent 0 days
Problem Solver · 2016 VW Passat · $225 headliner
Phone call yesterday. Fresh headliner stains — urgency fades daily. Stalled with “I’ll call when ready.” No follow-up text was sent. He has no way to reach you except calling again.
Send Now · tap to copy
"Hey Fareed, this is Oliver with Athay Auto Studio — thanks for calling about your headliner. Since those stains are fresh, now is the best time to get them out before they set into the fabric. I have Friday and Saturday open if you want to get it scheduled. Just text me back!"
WHY Fresh stains = honest urgency. This gives him your number to text + leverages the freshness angle he mentioned.

#2 · Desiree +1 (281) 965-8266

Quoted 0 days
Problem Solver · 2006 Honda Accord · $269 vomit
Downsold to $269 Vomit Remover with dates (today at 1:30 or midday tomorrow). No response yet.
Send If No Response by Afternoon · tap to copy
"Hey Desiree — just checking in. I still have availability today and tomorrow if you want to get that vomit taken care of. Happy to answer any questions about the process."
WHY She engaged through the full conversation and asked for cheaper options — she’s interested, just weighing it. Light follow-up, not re-pitching.

#3 · Eddie +1 (713) 858-9927

Quoted 0 days
Problem Solver · Unknown vehicle · $389 odor
Quoted Executive $479 / Odor Slayer $389 for smoke odor. No response after pricing.
Send This Evening · tap to copy
"Hey Eddie — happy to answer any questions about the smoke odor removal process. I have availability Friday and Saturday if you want to get that smell taken care of."
WHY Real ongoing problem (smoke odor from unknown duration). The smell won’t go away. This adds the dates your pricing message was missing.

#4 · Jamieson +1 (435) 592-0895

Quoted 1 day
Problem Solver · 2020 Honda Odyssey · $225–$559 odor
Quoted 3 tiers for musty smell from water spill. His last message was “Thank you!” — he’s still engaged but hasn’t booked.
Send If No Booking · tap to copy
"Hey Jamieson — still here if you have any questions about the Odyssey. I have Friday and Saturday open if you're ready to get that smell taken care of."
WHY He responded positively. Don’t re-pitch — he knows the options. Just add dates.

#5 · Wireless Caller +1 (346) 561-6713

Quoted 1 day
Unclassified · Phone · Lost at $300–400
Confused callback from Apr 1. Compared you to a $32 car wash. No post-call text sent.
Send This · tap to copy
"Hey, this is Oliver with Athay Auto Studio — thanks for calling. We do full mobile detailing (interior deep clean + hand-detailed exterior), not just a car wash. If you'd ever like to see the difference, just text me back."
WHY They left thinking you’re an expensive car wash. This reframes the service correctly.

#6 · Patricia +1 (832) 971-6752

Quoted 3 days
Unclassified · Phone · Subaru Crosstrek
Called about Crosstrek, heard pricing, hung up. No text sent after the call.
Send This · tap to copy
"Hey Patricia, it was great chatting about your Crosstrek. The Showroom detail covers full interior deep clean plus complete exterior — I come to you and do everything personally. I have Friday at 10 AM or Saturday afternoon if you'd like to get it scheduled."
WHY Phone callers who hang up after pricing are processing, not declining. A text recap with dates gives her a path to book on her own terms.

#7 · Roya +1 (346) 623-8591

Aging 11 days
Problem Solver · $389 · Day 12
Loved the downsell offer 12 days ago. No response since.
Last Touch · tap to copy
"Hey Roya — still have availability this week if you want to get your vehicle taken care of. Just let me know!"
WHY Last light touch before the gracious exit. She was warm but went quiet.

#8 · Colette +1 (231) 638-3867

Aging 12 days
Problem Solver · Day 12 · Going cold
No engagement in 12 days. Protected by scheduled callback safety rail.
Gracious Exit · tap to copy
"Hey Colette — no pressure at all. If you decide to get it done later, just text me. I'm here whenever you're ready."
WHY Gracious exit. Keeps the door open without being pushy.

#9 · Allison +1 (409) 454-6183

Engaged 1 day
Unclassified · No engagement details
No conversation content available. Monitor for response.

#10 · Jose +1 (832) 848-3060

New 0 days
Unclassified · Auto-SMS sent, no response
Quote form submitted. Automation fired. No engagement yet.

#11 · Heather +1 (832) 299-8800

Cold 23 days
Occasional Detailer · 23 days · Protected by safety rail
No engagement in 23 days. Scheduled callback in notes is keeping her from auto-hygiene. Likely dead — move to Lost when convenient.

Hot List

1 rebook opportunity

Dr. Gilliam +1 (832) 890-4937

Enthusiast 21 days
Rolls Royce · $738 total revenue · Last service Mar 13
Enthusiast with a Rolls Royce. Mona (wife/assistant) saw your last message. Oliver pitched recurring packages on-site. Time to follow through.
Send This · tap to copy
"Hey Dr. Gilliam — it's been about 3 weeks since the last detail. I have availability Friday and Saturday if you'd like to get the Rolls freshened up. Just let me know!"
WHY Enthusiast + Rolls Royce + 21 days + previous pitch for recurring. This is the highest-LTV lead in the pipeline.