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Athay AUTO STUDIO
Monday, Mar 30, 2026

Morning Follow-Up Brief

5 texts to send
Lanny (Unknown) · ANTHONY (Unknown) · Starr Anderson (upcoming trip) · Dr Gilliam (rebook)
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5 messages ready to go

Lanny +12817103741

Engaged Day 1
Follow Up Today Unknown — never asked · full detail (inside and out)
Send This · tap to copy
"Hey Lanny, I've got an opening this week if you're still looking to get the Unknown taken care of. For the full detail (inside and out), I'd recommend going with the full treatment so we knock it all out in one shot. Want me to lock in a time?"
WHY Ghost Recovery Stage 1 (Value Lead) - 1 day(s) since contact. Referencing Unknown — never asked + their stated need (full detail (inside and out)). Coaching note: "If no response by evening: 'Hey Lanny just wanted to follow up — I've got a couple spots open this week if you want to get it taken care of. Want me to hold one for you?'"

ANTHONY +11281560360

New Day 1
Follow Up Today Unknown — no details provided yet
Send This · tap to copy
"Hey ANTHONY, I've got a couple openings this week if you're still looking to get the Unknown taken care of. Want me to lock in a time for you?"
WHY Ghost Recovery Stage 1 (Value Lead) - 1 day(s) since contact. Referencing Unknown — no details provided yet shows you remember. Coaching note: "If no response by evening: send before/after photo + availability"

Starr Anderson +17132827015

Engaged Day 2
Day 1 Day 1. 2023 Acura RDX, chick-fil-a on paint + road trip. Quoted Executive $479 / Showroom $389. No response.
Send This · tap to copy
"Follow up today: 'Hey Starr — checking in on the RDX detail! We have availability this week before your road trip. Let me know what works.'"
WHY Day 1 with road trip urgency — time-sensitive, worth one follow-up.

Jacob +18326279531

Engaged Day 2
Day 1 Day 1. Tundra, wants clay bar + cut/wax. Oliver abandoned (too risky).
Send This · tap to copy
"No follow-up — Oliver correctly risk-assessed this job."
WHY B14 proactive risk avoidance.

Dr Gilliam +18328904937

Rolls Royce • 16 days since service
Last: Service completed — Showroom $369. Payment received. Oliver pitched recurring packages.
Next move: Follow through on the recurring package pitch Oliver promised. Send specific options with pricing.
Rebook Message · tap to copy
"Hey Dr Gilliam, it's Oliver from Athay Auto Studio. Just checking in -- how's the Rolls Royce looking? I've got some openings this week if you want to get another detail on the schedule."
Today's Coaching Focus

When a prospect says "too pricey," ask what they were expecting before ending the conversation. One question keeps the door open.

If Lanny or ANTHONY push back, apply this.

11 leads | $0 booked | 5 actions | No streak
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Fresh start — work today's list

4 follow-ups: Lanny (Day 1), ANTHONY (Day 1), Starr Anderson (Day 2), Jacob (Day 2). 1 rebook outreach. Stephanie moved to Lost.

Rachel
Day 0 · Active conversation today — last said: "Stains/ per hair for sure". May be handling now.
Quoted
William
Day 0 · Active conversation today — last said: "2023". May be handling now.
Quoted
Merly
Day 0 · Active conversation today — last said: "No, nothing like that, it’s more like time dirt". May be handling now.
Quoted
Cuyler
Day 0 · Active conversation today — last said: "It's a 2016 Mercedes GLC. No stains or anything. Just lookin". May be handling now.
Quoted
Roya
Day 7 · Replied 7d ago: "Loved “Gotcha! If you're looking for something more focused,". Discovery in progress.
Quoted
Colette
Day 8 · Day 8. Dead.
Quoted
Heather
Day 19 · Day 18. Dead.
Quoted

Cleaned Leads 1 lead — moved to Lost

Dead
Stephanie — No Response. 2 days, 5 unanswered outbound messages
Skipped: Colette (Scheduled callback in notes), Heather (Scheduled callback in notes)