Morning Follow-Up Brief

Athay Auto Studio

Light day with two booked jobs anchoring the weekend. Kayla is booked for tomorrow (Saturday 11 AM) for a $389 Stain Slayer — send her pre-service text today to confirm logistics. Brigitte is booked for today at 4 PM for a $369 Showroom wrap detail — she already got her pre-service text yesterday, so that one is locked in. Two confirmed jobs, $758 in booked revenue across Friday and Saturday.

The rest of the pipeline is clearing out. Lindsey is Day 1 with no response — standard patience, give her 24 hours. Everyone else is dead or definitively lost: Roya Day 5, Colette Day 6, Heather Day 16, Dolph lost on price to a competitor, Jason needed same-day timing that wasn't available. One rebook: Dr. Gilliam at 26 days since his Rolls Royce detail — the recurring package pitch still needs follow-through.

Pipeline Pulse

Friday, March 27

Booked: 2 • New: 1 • Dead: 5

Open Leads

+ 1 rebook

Brigitte: $369 (today) • Kayla: $389 (Sat)

Booked Revenue

$369 today + $389 tomorrow

Kayla: pre-service text • Brigitte: service today

Actions Today

1 pre-service + 1 delivery

Mon: worked • Tue: worked • Wed: worked • Thu: worked • Fri: today

Week Progress

Day 5 of the week

ⓘ Tap green message cards to copy to clipboard

ⓘ Hover metric cards for breakdowns

Pipeline Hygiene

Auto-cleanup report

Pipeline is clean

No stale leads to move out today. Dead leads listed below are already flagged — move to Lost in GHL when convenient.

Today's Focus

Coaching carry-forward

Your One Focus Today

When a prospect says "too pricey," ask what they were expecting before ending the conversation.

One question keeps the door open. Most price objections aren't about the number — they're about the gap between what they expected and what they heard. Finding the gap gives you a path to close or downsell.

Apply it today:

No price objections expected — both booked jobs are confirmed. If Roya re-engages or a new lead comes in and balks at the number, one question: "What were you expecting to pay?"

Follow-Up Streak

This week

4-day streak — work today's list to make it 5

Priority Follow-Ups

6 leads ranked by priority

#1 · Kayla Booked Sat 11 AM

Booked Sat 11 AM

Pre-Service Today Kayla is booked for tomorrow (Saturday) at 11 AM. $389 Stain Slayer. Send pre-service confirmation text now.

Stain Slayer $389 · Booked Saturday 11 AM

Booked and confirmed for Saturday morning. Pre-service text today locks in the appointment and reduces no-show risk. Confirm address and any access details.

Send Now · tap to copy

"Hey Kayla — Oliver from Athay Auto Studio. Just confirming your detail for tomorrow at 11 AM. I'll have everything set up for the stain treatment. Any specific access instructions or anything I should know beforehand?"

Why $389 service tomorrow. Pre-service texts reduce no-shows and show professionalism. Confirm now so Saturday is smooth.

#2 · Brigitte Booked Today 4 PM

Booked Today 4 PM

Service Today Brigitte is booked for today at 4 PM. Pre-service text already sent yesterday — she's confirmed. Go deliver.

SMS · 2012 Lexus RX350 (matte black wrap) · Showroom $369

Occasional Detailer — wrap maintenance concern. Already confirmed via pre-service text yesterday. Plans to go monthly after the first service. After the job: propose a specific monthly schedule. BAMFAM at completion.

No Text Needed · tap to copy

"Already confirmed yesterday. Show up at 4 PM and deliver. After the job, pitch the monthly plan — she's already interested."

Why $369 service today, already confirmed. Focus on delivery and the BAMFAM at completion — she mentioned going monthly. Lock that in on-site.

#3 · Lindsey +1 (832) 633-0732

New 1 day

New lead · Day 1

Auto messages sent plus missed call follow-up. No response yet. Standard patience — give 24 hours for a reply before manual outreach.

Send This · tap to copy

"Standard patience — give 24hr for response. If nothing by end of day, manual text tomorrow."

Why Fresh lead, normal wait period. Auto messages are doing their job. Check back end of day.

Dead Leads 5 leads — no action needed

Dead

Move to Lost in GHL

Roya — Day 5, 2013 Chevy Sonic. Loved the $289 offer but saving up. Past active recovery window. Dead per S41.
Colette — Day 6, phone call, RAV4 selling. $349 quoted. No text recap sent, zero engagement. Dead per S41.
Heather — Day 16, Kia smoke odor bundle $515. Well past every recovery window. Dead per S41.
Dolph — Day 1, 2019 Honda Civic cloth seat stains. Lost on price — competitor at $225 vs $389. He chose the cheaper option. Lost definitively.
Jason — Day 1, 30-second phone call. Needed same-day to sell his car, nothing available. Timing loss, one-time need. No future opportunity.

Rebook Outreach

1 past customer ready for their next service

Dr Gilliam +1 (832) 890-4937

Last service: Mar 1 • 26 days ago

Enthusiast · Rolls Royce · Showroom $369 · $738 total

Service completed 26 days ago. Payment received. Oliver pitched recurring packages at the job. Time to follow through with specific options and pricing.

Rebook Message · tap to copy

"Hey Dr. Gilliam — it's Oliver from Athay Auto Studio. Just wanted to follow up on the recurring plan we talked about for the Rolls. I've got a few options: bi-weekly at $369/visit or monthly at the same rate with priority scheduling. Want me to get you set up?"

Why Enthusiast with a Rolls Royce who already paid $738. Oliver pitched recurring at the job — follow through now. This could be $369-738/month recurring revenue.